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Frequently Asked Questions

Why would I use a travel consultant?

Booking a trip online is easy. Booking the right trip is something else entirely. Here’s what you get when you work with Go Enchanted:

  • Expertise you can’t search for. We’ve been planning trips since 2008, and we know which room has the better view, which ship fits your style, and which tour is worth the money.

  • Exclusive perks. As a member of Signature Travel Network, we can often add amenities like upgrades when available, resort and shipboard credits, and VIP welcomes that aren’t offered when you book on your own.

  • Your time back. Instead of spending hours comparing websites and reviews, tell us what you’re dreaming of, and we’ll handle the research, the bookings, and every detail in between.

  • Someone in your corner. If a flight is canceled or plans change, you have a real person to call before, during, and after your trip.

  • A trip designed around you. Every itinerary is built for the way you like to travel, not pulled from a one-size-fits-all package.

Most of our compensation comes from the hotels, cruise lines, and tour companies we book, and any planning fees are always discussed up front.

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Will I need a passport for my trip?

All travelers must have acceptable positive proof of identification and/or citizenship.

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We recommend every U.S. traveler have a valid U.S. passport book for any trip outside the United States, including cruises. A passport book is the only document accepted for international air travel, so it’s what you’ll need to fly home to the U.S. Every traveler needs their own, including infants and children.

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What about passport cards or birth certificates?
Passport cards and birth certificates can’t be used to board an international flight. Some cruises that begin and end at the same U.S. port accept certified copies only, but if you miss the ship in a foreign port or need to fly home in an emergency, you won’t be able to board a flight without a passport book. We always recommend traveling with one.

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How long does my passport need to be valid?
Many countries require your passport to be valid for at least six months after your trip ends, and some also require blank pages for entry stamps. Rules vary by destination, so check your passport’s expiration date as soon as you start planning.

Visas and travel authorizations: Some countries require a visa or an electronic travel authorization before you arrive. For example, the United Kingdom requires an ETA, Australia requires an ETA, and Europe will soon require ETIAS. We’ll let you know what your destination requires when you book, and you can find official links on our Resources page.

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Need a passport? Routine processing currently takes 4–6 weeks, plus mailing time, so apply early. Start at the U.S. State Department’s passport page.​

 

Click here for the link to the official site containing specific rules, requirements, and to apply.  You may also find more information on our resources page.

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What will the airlines allow me to pack?

The T.S.A. regulates the majority of items allowed in carry-on or checked baggage.  Those requirements can be found here.  It is always best to double-check your individual airline to see if they have additional bans on things like certain electronic devices.

 

 

How much do you charge for travel advising services?

Our primary compensation comes through commissions paid from hotels, cruises, and tour suppliers. 

 

We do charge a non-refundable design fee to cover our time, research, and expertise for certain destinations as we customize each trip individually to meet your specific goals.  Any fees will be disclosed prior to any charges or obligations.  We also charge a fee for air-only reservations (air included with cruises, and most hotel packages require no added fee), multi-location trips, and large group bookings.  Most of our clients will agree that any charges exceed the value they afford.  Please feel free to call and inquire if this applies to what you have in mind.  

 

 

Can I use my rewards/credit card miles?

No, we are not affiliated with any credit card rewards programs and are unable to book travel with them.

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You are welcome to book any element of your package on your own, but we strive to provide excellent service and value throughout your travel process, from the planning stages through booking, and finally, the welcome home as you return from your trip.  Call us or fill out the contact form, and we'll see if we can book your daydream!

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Our Luxury Affiliation

Affiliate of Oasis Travel Network, a member of Signature Travel Network

Murfreesboro, TN

© 2026 by Go Enchanted Travel LLC

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